AI Tools in some ways are nothing new. Much of the marketing software that has been available for several years could be considered AI. But in the last couple of years, AI tools have come to mean something more useful and elaborate, especially when it comes to marketing.
As a membership website owner, you probably already spend a lot of time on marketing, so you know how important it is to a thriving business. Consistently getting new members to join your website is the most important mission you have, apart from consistently providing value to current members. Artificial intelligence (AI) can help. By using AI’s capabilities, you can create personalized experiences, fine-tune your marketing, and keep your website fresh and engaging. Here are 3 smart ways to harness the power of AI to keep your business growing.
Speak Directly to Your Visitor with Personalized Marketing
Everyone responds better to a personalized communication than a generic one. AI can look at data from social media, website activity, and even search habits to create tailored marketing messages. When your messages feel personal, people are more likely to pay attention and consider joining.
AI Tools: Facebook or Google ad campaign account, AdRoll to retarget ads based on user interactions with your website, Mailchimp to create personalized email campaigns, Google Analytics to track website visits.
Example: Dynamic advertising tools can be used to recommend your membership site to people based on their browsing history or preferences. For instance, if someone recently searched for "online fitness programs," an AI tool like AdRoll or Facebook retargeting ads could identify this and display an ad for your fitness-related membership site, highlighting its most relevant features. If the person seeing the ad clicks on it and ends up contacting you or signing up for something on your website, you can use the same information to target relevant emails to them. Google Analytics can track the process and record the conversion as well.
Find the Right Audience with Predictive Analytics
AI can help you figure out who is most likely to become a member by analyzing patterns in user behavior. This means you can focus on the people who are most interested in what you offer. AI-driven customer relationship management (CRM) tools can help you create targeted campaigns that really resonate.
Tools: Mailchimp for personalized email campaigns and audience segmentation, HubSpot CRM to identify the leads most likely to convert based on behaviour, Google Analytics to track user behaviour and identify engagement patterns, Pipedrive CRM.
Example: Customer relationship management tools like Pipedrive use AI to help you understand what your website visitors are doing and how you can use that information. It can grade leads by which are more likely to convert, and allow you to send personalized email campaigns and follow-ups.
For instance, someone who visits your pricing page multiple times and opens every email you send may be more likely to join your site. These tools can also remind you to follow up with leads at the right time, such as after they’ve completed your free trial but haven’t subscribed yet.
Let’s say you’re a nutrition membership website. AI tools can tell you if visitors are engaging with your website in the morning, in which case you could offer a “daily breakfast menu” to entice these potential members.
Turn Visitors Into Members with Chatbots
AI chatbots can answer questions, guide visitors through your site, and even help them sign up—all in real time. This instant interaction can make a big difference, especially if you have your chatbot offer free resources, like eBooks or webinars, to showcase the value of your membership.
Tools: There are multiple chatbots available, and most are easy to implement on your SubHub website. Simply add the provided embed code to your site and watch the magic happen! Popular chatbots are Intercom, Tidio, Drift, and ManyChat.
Example: Chatbots are smarter than you think. They can actually do a lot more than just tell your visitor to leave an email address and someone will get back to them. For instance, let’s say your membership website sells professional development courses. When a visitor lands on your site, a chatbot can ask a short series of questions. Based on the answers, the bot can direct your visitor to a particular article, course, or webinar. They can also handle common questions in real time. For instance, a visitor might ask “What’s included in the membership?”, “Can I cancel anytime?”, or “Do you offer discounts?” Your chatbot can provide instant, consistent answers, improving user experience and reducing bounce rates.
There you have it—three powerful ways to harness AI to attract and convert visitors into members, plus strategies to keep them engaged and coming back. No tool is foolproof, and AI doesn’t replace your expertise. But it can help you unlock your website’s full potential, making it more efficient and engaging at the same time. Start small, experiment with tools, and see how AI can elevate your membership website.
